Last Updated: February 1, 2026
This Shipping Policy explains how SUNKONECT LLC processes and delivers orders placed through our website.
By placing an order with us, you agree to the terms outlined below.
1. Company Information
- Business Name: SUNKONECT LLC
- Address: 2500 7th St # C, Las Vegas, NM, 87701, United States
- Email: support@sunkonect.store
- Phone: +1 (714) 548-5083
- Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)
2. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
If we experience a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping (USA): 5–10 business days
- International Shipping: 7–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or customs processing.
4. Shipping Destinations
We currently ship to:
- United States
- Select international destinations
If your location is not available at checkout, please contact us at support@sunkonect.store.
5. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
6.Cut-Off Time
Orders placed before 5:00 PM (EST) on business days are processed the same day.
Orders placed after the cut-off time will be processed on the next business day. .
7. Lost, Delayed, or Damaged Packages
- Lost Packages: If your order is marked as delivered but not received, please contact the shipping carrier first. You may also contact us for assistance.
- Delayed Orders: Shipping delays may occur due to factors beyond our control.
- Damaged Items: If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
8. Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. SUNKONECT LLC is not responsible for orders shipped to incorrect addresses provided by the customer.
9. Changes to This Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@sunkonect.store
Phone: +1 (714) 548-5083
Address: 2500 7th St # C, Las Vegas, NM, 87701, United States